FAQs

WHY ARE THE PRODUCTS SO MUCH CHEAPER?
Aroma Philippines are directly marketed to its consumers through this online store. We have no physical store, and we do not use middlemen so we are able to keep our overhead cost low. The savings we make are passed on to our consumers & customers. We also buy the perfumes overseas in bulk and order, hence, we are able to get them at a cheaper price.

ARE THE PRODUCTS REAL OR AUTHENTIC?
All the products that we sell are completely genuine testers - we have no dealing with counterfeit of fake products. We sell the same name brand designer fragrances you will find in all the big retail department stores except not at the retail prices.

DO YOU HAVE A LOT OF CUSTOMERS?
Yes, we do. We are proud to say that a big chunk of our sales comes from repeat orders & referrals from our satisfied customers. You may check the reviews sent by our customers here on our website.

HOW TO PAY?
Our mode of payments are:
– CASH ON DELIVERY
– Bank Deposit
– Gcash

HOW LONG DOES THE SHIPPING TAKE?

WE SHIP VIA LBC.

Manila: 1-2 business days
Provincial: 5-7 business days

HOW MUCH IS THE HANDLING OR SHIPPING FEE?
Our store DOES NOT charge any shipping fee. For the customer's convenience.

 

HOW CAN I SUBMIT A FEEDBACK?
Your feedback is important to us. Please go to our Contact us page and send us the details. We will get back to you as soon as possible.

 

WHY DOES YOUR SITE SHOW ORIGINAL PACKAGING?
This makes it easier for some of our clients to determine the tester perfume/s they are buying.

 

MODIFICATION OF PRICE WITHOUT PRIOR NOTICE
Prices of our products on the platform may change without prior notice. We reserve the right at any time to modify the product prices and we shall not be liable to anyone for any price modification or suspension. Please check our terms & conditions.